'No choice but to accept Aggarwal's offer to work with OLA': Kunal Kamra, list his conditions

Weeks after a heated exchange between Ola Electric CEO Bhavish Aggarwal and comedian Kunal Kamra, Kamra has accepted Aggarwal’s job offer—albeit with a few conditions.

In a recent post on X (formerly Twitter), Kamra said that he has "no choice but to accept CEO Bhavish Aggarwal's offer to work with Ola."

"After being tagged thousands of times, I anyway feel like I am an OLA employee. OLA can seal this collaboration by committing to the below action points & looking forward to joining," he wrote.

Aggarwal had previously invited Kamra to "come and help" after the comedian highlighted issues with the company’s electric scooter service centers on October 6, 2024.

The argument began when Kamra criticized the service quality of Ola Electric's S1 series scooters. He shared a photo of several Ola scooters gathering dust at a dealership, seemingly awaiting repairs.

"Since you care so much...come and help us out! I’ll even pay more than you earned for this paid tweet or from your failed comedy career. Or else sit quiet and let us focus on fixing the issues for the real customers. We're expanding the service network fast and backlogs will be cleared soon," Aggarwal responded.

Since you care so much @kunalkamra88, come and help us out! I’ll even pay more than you earned for this paid tweet or from your failed comedy career.

Or else sit quiet and let us focus on fixing the issues for the real customers. We’re expanding service network fast and backlogs… https://t.co/ZQ4nmqjx5q

— Bhavish Aggarwal (@bhash) October 6, 2024

Kunal Kamra list down his condition

Having accepted Aggarwal's offer, Kamra listed down conditions that Ola must agree to, including a strong commitment to addressing their service crisis.

Kamra stipulated that Ola Electric must complete all scooter repairs within seven business days of receiving a service request at authorized service centers. 

For any repairs that exceed this time frame, he suggested that customers should be provided with either a temporary replacement scooter or a daily conveyance reimbursement of Rs. 500 until repairs are completed.

Additionally, customers should be compensated Rs. 500 for each day of delay beyond the initial seven days, with a maximum cap of Rs. 50,000, he said. 

Furthermore, Kamra proposed that every new Ola Electric scooter should come with two types of insurance: one covering the scooter itself and another covering service-related issues.

He emphasized that the service insurance should be provided at no additional cost to the customer, ensuring a better experience and commitment to after-sales support.

I have no choice but to accept @bhash’s offer to work with OLA…
After being tagged thousands of times I anyway feel like I am an OLA employee.
OLA can seal this collaboration by committing to the below action points & looking forward to joining. pic.twitter.com/flqOgIkUo6

— Kunal Kamra (@kunalkamra88) October 28, 2024