Comedian Kunal Kamra, in a recent post on X (formerly Twitter), urged Union Minister Nitin Gadkari to address the rising complaints from Ola Electric customers.
Kamra shared a video showing several Ola Electric scooters lined up at the company’s Solapur service center, seemingly in “bad condition.”
“Minister @nitin_gadkari, please look at the plight of Indian customers; their voices aren’t heard. They can’t get to work and are taking bad loans to solve an issue that is primarily Ola’s responsibility…," Kamra wrote, adding, "When will government agencies intervene?"
Minister @nitin_gadkari please look at the plight of indian customers,
— Kunal Kamra (@kunalkamra88) October 28, 2024
their voices aren’t heard.
They can’t get to work.
They are taking bad loans to solve an issue that is primarily Ola’s responsibility…
When will government agencies intervene? https://t.co/nJYapedavI
Watch the full video here:
ALERT! @OlaElectric @bhash @kunalkamra88 @nitin_gadkari @narendramodi shocking experience at Rangraj Nagar, Solapur.All scooters in bad condition!No qualified engineers/technicians on site
— Prathamesh Daga (@PrathameshDaga) October 28, 2024
Customers invest hard earned money Unacceptable#OlaElectric #India #sstvi #ParoNacional pic.twitter.com/yEsB4tHbFT
Netizens reaction
The video has so far garnered over 560,000 views and more than 9,300 likes. Many people took to the comments section to share their experiences and opinions.
"I'm from Solapur, and I've witnessed this firsthand... The way consumers are treated is the worst I've seen, especially after they've paid the full amount for Ola Electric," one user wrote.
"This is a matter of grave concern and an indication of brazen corporate arrogance toward the plight of Indian consumers. Isn't it the government’s responsibility to protect ordinary Indians from being conned?" another user commented.
Bhash after reading this post pic.twitter.com/coCntmnRAB
— Mohammad Salman (@imsalmansam2) October 28, 2024
I've actually had a great experience with Ola Electric. Visited their center recently, and the team was helpful and transparent. They addressed all my questions, and the vehicle has been running smoothly for me. There are always challenges, but I see them making genuine efforts!
— Anita Meena (@Anita_meena2) October 28, 2024