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AWS launches AWS HealthScribe, a New Generative AI-Powered Service that Automatically Creates Clinical Documentation

The company aims to help healthcare software providers to use a single API to automatically create robust transcripts, extract key details, and create summaries from doctor-patient discussions.

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AWS CEO Adam Selipsky

AWS CEO Adam Selipsky | Image Source - AWS

Ecommerce giant Amazon-owned Amazon Web Services recently announced the launch of AWS HealthScribe, a new HIPAA-eligible service that empowers healthcare software providers to build clinical applications that use speech recognition and generative AI to save clinicians time by generating clinical documentation.

With this, the company aims to help healthcare software providers to use a single API to automatically create robust transcripts, extract key details, and create summaries from doctor-patient discussions that can then be entered into an electronic health record (EHR) system.

According to the company's statement, AWS HealthScribe helps healthcare software providers integrate generative AI capabilities into their applications.

Additionally, AWS HealthScribe enables responsible deployment of AI systems by citing the source of every line of generated text from within the original conversation transcript, making it easier for physicians to review clinical notes before entering them into the EHR. 

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What is AWS HealthScribe?

AWS HealthScribe is an AI-powered, HIPAA-eligible health service that enables healthcare software providers to build clinical applications that save clinicians time by automatically creating transcripts, generating notes, and analyzing patient-clinician conversations.

“Our healthcare customers and partners tell us they want to spend more time creating innovative clinical care and research solutions for their patients while spending less time building, maintaining, and operating foundational health data capabilities,” said Bratin Saha, vice president of Machine Learning and Artificial Intelligence Services at AWS. “That is why AWS has invested in building a portfolio of AI-powered, high-performance, and population-scale health applications so that clinicians can spend more time with the patients during the face-to-face or telehealth visits. Documentation is a particularly time-consuming effort for healthcare professionals, which is why we are excited to leverage the power of generative AI in AWS HealthScribe and reduce that burden."

"3M Health Information Systems (HIS) is an industry leader whose various M*Modal speech understanding, conversational, and ambient AI solutions are currently used by more than 300,000 clinicians. “Machine learning on AWS enables 3M HIS to transform clinician workflows and laborious processes to help healthcare organizations streamline clinical documentation and billing,” said Garri Garrison, president 3M HIS. “3M HIS is collaborating with AWS to bring conversational and generative AI directly into clinical documentation workflows. AWS HealthScribe will be a core component of our clinician applications to help expedite, refine, and scale the delivery of 3M's ambient clinical documentation and virtual assistant solutions.”

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